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Senior Product Analyst

The Senior Product Analyst’s primary responsibility is advancing the research, strategy and development of axialHealthcare’s suite of solutions. The Senior Product Analyst will be responsible for identifying product requirements, understanding client and market movement, and creating solutions to deliver quality products to our health plan and ecosystem partners. Our ideal candidate must be a subject matter expert with tangible professional experience relating to the strategy, development and administration of product offerings with relevant health plan, strategy, or consulting experience. The Senior Product Analyst will work cross-functionally with teams across the organization to deliver clarity, alignment and focus to axialHealthcare’s expanding suite of solutions. 


Specific Duties:

  • Aids in the research, development, and launch of new products or product enhancements to further axial’s mission
  • Maintains a solid knowledge base of the functional capabilities and is a subject matter expert for the products and initiatives assigned
  • Supports new client product launches and ongoing management of axial’s Network Solutions with current health plan partners
  • Collaborates with clinical, operational and engineering experts to manage and scale go to market strategies
  • Responsible for identifying product requirements, understanding client and market movement, and creating solutions to deliver quality products to health plan partners
  • Conducts gap analysis between feature/workflow requirements and existing application/solution functionality
  • Collaborates and assists product managers, product directors, software developers, quality assurance testers, data science, and project managers to plan and develop product enhancements
  • Creates documentation including requirement user stories, acceptance criteria, new feature PowerPoint decks, process workflows, personas, journey maps, wireframes and user guides
  • Drives external product and market research initiatives (focus groups, on-site visits, solicitation of client feedback)
  • Supports in client presentations and client facing discussions as a product subject matter expert
  • Effectively communicates to internal and external stakeholders milestones, roadblocks, new insights and scope changes


Primary Qualifications:

  • Bachelor’s degree or equivalent educational or professional experience and/or qualifications
  • 3-4+ years of consulting, health plan, network strategy, business analysis, product analysis, and/or project management experience
  • Thrives in a fast-paced work environment and doesn’t bat an eye at change
  • Belief that the status quo can be improved upon, and an innate desire for process improvement, problem solving, and results
  • Superior oral and written communication skills
  • Experience in dealing with multiple projects and cross-functional teams, and ability to coordinate across teams
  • Ability to effectively conduct strategic discussions directly with senior management, clients, and ecosystem partners


Finishing Touches (preferred):

  • Track record of grit, results, and working on high-performance teams
  • Voracious appetite for learning and self-improvement
  • Start-up, sales, account management, healthcare services, healthcare IT, and/or entrepreneur skills a plus
  • Experience with and knowledge of the Software Development Life Cycle (to include one+ of the following)
    • Experience with agile software development, including scrum/kanban workflows, test-driven requirements
    • Working knowledge of data structures and query languages (e.g. SQL) to facilitate product validation, troubleshooting, and ideation for capability enhancements.